Shipping policy
Shipping Policy
Last Updated: August 12, 2026
At Cubic Accessories, we are committed to providing a safe, reliable, and convenient delivery experience. We carefully process every order and work with trusted shipping partners to deliver your products as quickly and securely as possible.
1. Order Processing
Orders are normally processed within 5–7 business days after payment has been successfully confirmed.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping Times
Estimated delivery times depend on your destination, shipping method, product availability, and the carrier.
Estimated delivery time:
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Standard Shipping: 7–15 business days
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Express Shipping: 3–7 business days, where available
Please note that these are estimated delivery times and are not guaranteed. Delivery may take longer during holidays, sales events, customs processing, severe weather, or other circumstances outside our control.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your:
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Delivery location
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Order size and weight
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Selected shipping method
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Available carrier options
From time to time, we may offer free shipping promotions or other delivery offers. Any applicable offer will be clearly displayed on our website or at checkout.
4. International Shipping
We may ship to selected countries and regions worldwide.
International customers are responsible for providing a complete and accurate delivery address.
For international orders, your package may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. These charges, when applicable, are generally the responsibility of the customer.
Customs processing may also cause additional delivery delays.
5. Order Tracking
Once your order has been shipped, we will provide tracking information when tracking is available.
You can use the tracking number provided in your shipping confirmation to monitor your shipment.
Please allow some time for tracking information to appear after the package has been handed to the carrier.
6. Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an incorrect address, please contact us as soon as possible before your order is shipped.
Once an order has been shipped, we may not be able to change the delivery address.
If a package is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply for reshipment.
7. Delayed or Lost Packages
Although we work with reliable shipping partners, delays can occasionally occur because of:
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Customs inspections
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Weather conditions
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Carrier delays
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Public holidays
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High shipping volumes
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Incorrect address information
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Events outside our control
If your package appears to be delayed, please first check the tracking information.
If your tracking information indicates that the package has been delivered but you have not received it, please contact us so we can help investigate the situation.
8. Damaged Packages
If your order arrives damaged, please contact us as soon as possible.
We recommend taking clear photographs of:
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The damaged product
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The shipping package
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Any visible damage to the packaging
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The shipping label
This information may be required to investigate the issue with the shipping carrier and determine the appropriate solution.
9. Missing Items
If an item appears to be missing from your order, please contact our support team with your order number and details of the missing item.
We will review your order and assist you with the next steps.
10. Shipping Restrictions
Certain products or destinations may have shipping restrictions due to carrier requirements, customs regulations, or local laws.
If we are unable to ship your order to your selected destination, we will contact you regarding the available options.
11. Delivery Address Responsibility
Please carefully review your shipping information before completing your purchase.
Cubic Accessories is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
12. Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has entered processing or has been shipped.
13. Contact Us
If you have questions about your shipment, delivery status, or shipping policy, please contact our customer support team.
Cubic Accessories
Email: support@cubicaccessories.com
Please include your order number in your message so that we can assist you more quickly.
Important Notice
By placing an order with Cubic Accessories, you acknowledge that estimated shipping times may vary depending on your destination, carrier, customs processing, and circumstances outside our control.
We will always make reasonable efforts to process and ship orders promptly and keep customers informed when significant delivery issues occur.